The Responsibility Process™ is a practice (some may argue it’s more or less than a practice) that helps us move towards more self-mastery. Being able to facilitate ourselves is all about emotional intelligence – our ability to recognize and react appropriately in the moment to our emotions.
Category Archives: Management
Is Your Training Amazing & Engaging? Or does it Smell?
I find many things puzzling. One that is puzzling, frustrating, and annoying is how people continue to use outdated methods to train.
Does Your Culture Require Your Demise? Pig & Chicken 3 [Agile Safari]
Agile Coaching Framework Visual Walk-through (Part 3)
Learning the different approaches an agile coach may take can be challenging without experiencing them. My preference when training people is to run exercises to help them experience the various approaches to agile coaching. Most recently, I had the opportunity to run one with a diverse group of people at a recent conference. We got into some amazing discussions! I also had a chance to riff back and forth with Bob Hartman, who joined me for part of the session, which created a fun dynamic!
Since getting together in-person is not always possible, this article includes visual diagrams of the agile coaching framework, to explain visually, how to walk-through the framework. Continue reading
Agile Safari – What’s Not Being Said?
Have you been in a situation where no one would bring up the problem that everyone knew was “in the room?” I’d guess that everyone has been there. So often, we don’t bring up the “elephant in the room.” For anyone who has not heard of this, the elephant in the room is a saying for the real or obvious truth that is not being addressed. Given an elephant in a room would be hard to miss, when people ignore it, they are typically pretending it is not there. Continue reading
Facilitating with The Focused Conversation
I was presenting Building Antifragile Relationships and Teams at Santa Barbara Agile recently and as we worked on ideas for a conflict protocol, we started discussing the common theme of “facts vs. feelings”. I’ll point out that there was not a hard-line view in the group as to one way or another, but it came up and opened up a nice discussion on the topic.
The Focused Conversation Poster.
I mentioned The Focused Conversation as a great tool you can use to help structure a conversation. Focused Conversations include four important categories of questions — objective, reflective, interpretive, and decision focused questions. The acronym ORID is sometimes used to describe The Focused Conversation.
The structure also provides a way to hear all of the voices that need to be heard within the group or team. You might even use this as part of an agile retrospective. Using the tool is another way to build antifragile relationships in teams and organizations. Continue reading
Be Better, Don’t Limit Yourself to Best Practices
We hear a lot about best practices. We talk a lot about them. Many organizations are of the opinion that if they can identify the best practice, they are set. Of course, that thinking can be limiting in a number of ways. We need to be better, not best.
Limiting Yourself with Best Practices
Googling “best practice definition” gives you “commercial or professional procedures that are accepted or prescribed as being correct or most effective.”
Wikipedia says : “A best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark. In addition, a “best” practice can evolve to become better as improvements are discovered. Best practice is considered by some as a business buzzword, used to describe the process of developing and following a standard way of doing things that multiple organizations can use.”
Notice in the Wikipedia definition they add the idea that they can evolve to become better. This gets to the root of what we need to be doing. Continue reading